Privacy Policy

Privacy Policy Genova Consultancy BV

1. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you are using Genova Consultancy products such as the TIA-A3 or Preset (the “Products”), uploading information to Genova Consultancy and our products’ websites or the I-Genova backend (the “Websites”), such as www.genovaconsultancy.com or www.I-Genova.com, downloading our applications, or are merely visiting our Websites.
However, please note that we are not responsible for any use of your personal information you provide to third-party applications or websites that may be accessed via the Products or Websites.
2. When you use our Products or Websites, you may be asked for personally identifiable information such as your company name, email addresses, collection (product) data.
By giving us such information, you will need to consent to our using it in the manner described in this policy.
3. Genova Consultancy will use performance data, including performance statistics, bug fixes and other similar data (“Performance Data”) uploaded to our Websites or acquired through our Products.
4. We use personal information such as email address to allow us to process your service requests, provide access to privileged areas of the Websites, send out newsletters, personalize your visit to our Websites, personalize your use of our Products, and enable us to improve the products and services we offer.
5. We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you by Genova Consultancy.
6. We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current Dutch law.
7. Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases.
If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.
8. All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and data and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
9. If you have any further concerns about security, please email our Customer Service team at info@Genovaconsultancy.com.
10. Changes in this policy will be posted on our Websites. You are advised to check our Websites regularly to view our most recent privacy policy.